International shipments may be subject to import taxes, duties and customs fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.
If a parcel is returned to us because duties were not paid, we can issue a refund for the items returned. Please note, that the refund will exclude DHL return shipping costs and a restocking fee, which is 10% of the total order value. We encourage our customers to review their local customs policies before placing an order to understand any potential charges they may incur upon delivery.