An easy guide to our shipping and tracking (important bits only).
We try our best to ship out all orders from our warehouse within 1-2 business days of receiving your order. If we are experiencing extensive delays due to unforeseen circumstance we will notify you via email.
Please note: Same-day delivery is not available on weekends.
*All orders are charged in AUD. A currency exchange rate and conversion fee are applied when payment is captured.
What about the rest of us?
We currently only ship within Australia & New Zealand.
We know this is incredibly annoying and believe us, we are working super hard to be able to offer worldwide shipping.
Email us at hello@chouchouinitmates with your name and country to be added to our wait lists! We can't wait to be a part of your underwear drawer soon.