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An easy guide to our shipping and tracking (important bits only). 


We try our best to ship out all orders from our warehouse within 1-2 business days of receiving your order. If we are experiencing extensive delays  due to unforeseen circumstance we will notify you via email.

Please note: Same-day delivery is not available on weekends.

*All orders are charged in AUD. A currency exchange rate and conversion fee are applied when payment is captured.

What about the rest of us?

We currently only ship within Australia & New Zealand.

We know this is incredibly annoying and believe us, we are working super hard to be able to offer worldwide shipping.

Email us at hello@chouchouinitmates with your name and country to be added to our wait lists! We can't wait to be a part of your underwear drawer soon.