Our underwear and silk factories in China are certified through the Business Social Compliance Initiative. The BSCI is a leading business-driven initiative for companies committed to social compliance and improving working conditions in the global supply chain. BSCI implements the principle international labour standards protecting workers’ rights, ensuring employees are working in suitable conditions.

Full factory audit are completed on a yearly basis to verify compliance with the amfori BSCI Code of Conduct and are consistently passed with above average results. The areas assessed include social management systems and cascade effect, workers involvement and protection, rights of freedom of association and collective bargaining, discrimination, fair remuneration, decent working hours, occupational health and safety, no child labour, special protection for young workers, protection of the environment and ethical business behaviour.

Our products have been examined and meet the standard 100 by OEKO-TEX. This means they are free of harmful chemicals and are safe for human use. To attain Oeko-Tex Standard 100 certification, the fabric has been tested through a comprehensive third-party system and has been found to be free from harmful levels of more than 100 substances known to be harmful to human health.

As of September 2019, Australia Post committed to delivering better environmental outcomes, through the introduction ofCarbon Neutral Parcel Deliveries. To make up for the pollution caused and help to achieve carbon neutrality, Australia Post buys carbon credits, to match the calculated emissions for the deliveries provided to our customers. Chouchou Intimates utilises this services for all local deliveries.

We have partnered with DHL to be apart of their GoGreen Solutions initiative which encompasses a range of projects aimed at integrating sustainability into every facet of DHL's logistics operations and aims at minimising the environmental footprint of shipping and transportation activities. Key components of DHL GoGreen include

• optimising transportation routes to reduce fuel consumption and emissions
• investing in alternative fuel vehicles to lower reliance on fossil fuels
• implementing energy-efficient practices in facilities
• offering carbon-neutral shipping options to customers
• promoting the use of eco-friendly packaging materials
• continually striving for innovation and improvement in sustainability practices.

By prioritising environmental responsibility throughout its operations DHL and Chouchou are committed to not only reducing its own carbon footprint but also leading the way toward a more sustainable future for the logistics industry as a whole. Chouchou Intimates utilises this service for all international deliveries.

All our packaging products are 100% recyclable and eco-friendly so that your unboxing experience isn’t tarnished by excessive amounts of non-recyclable plastic! 

• FSC Certified - This ensures the paper products that make up our packaging are sourced from a forest and supply chain that is managed responsibly and sustainably.
• Uses Soy-based Inks - These are an eco-friendly alternative to petroleum-based inks, made from soybeans, a renewable resource. 
• Made from Acid Free Paper - They are also made from cellulose fiber where the active acid pulp is eliminated during processing. The pulp is also lignin- and sulfur-free, meaning that our ink won’t transfer from the stickers and the paper won’t leave behind any of these chemicals when decomposing.

At Chouchou, we’re committed to creating beautiful pieces with care - for our customers, our community, and the planet. As part of our ongoing sustainability journey, we’ve partnered with Upparel, Australia’s leading textile recovery and recycling company, to help reduce fashion waste and extend the life cycle of our garments.

Upparel is dedicated to keeping textiles out of landfill by giving them a second life through reuse, repurposing, or recycling. Together, we’re working to close the loop on fashion by donating unsellable, imperfect, or end-of-line Chouchou pieces to their program. These items are either responsibly recycled into new materials or passed on to communities in need, helping us minimise our environmental footprint and support a more circular, conscious approach to fashion.

What our partnership with Upparel means:

• Donating unsellable, damaged, or end-of-line garments to be repurposed or recycled
• Supporting textile recylcing that diverts waste from landfill
• Givcing clothing a second life - either as new materials or as donations to communities in need
• Taking active steps towards a more circular fashion model

Sustainability is a journey - not a destination - and we're proud to be taking meaningful steps forward with partners like Upparel by our side.