✦ gifts with purchase ✦
Spend $150+ → Art of Daydreaming Sticker Sheet
Spend $250+ → Cheri by Chouchou Accessory
Spend $300+ → $30 Chouchou eGift Voucher
must haves
frequently asked questions
CHRISTMAS CUT OFF DATES
CHRISTMAS CUT OFF DATES
2025 CHRISTMAS CUT-OFFS
With our 1-2 Day processing time to get your orders out, the dates below reflect the FINAL date to order to ensure it arrives before Christmas. With our embroidered pieces, please allow an additional 2-3 days for us to get them embroidered just for you!
CLICK & COLLECT FROM CHOUCHOU HQ AVAILABLE FROM 8TH UNTIL 23RD
Chouchou Intimates cannot be held responsible for the service, delays or delivery by the postal service!
| AUSTRALIA | STANDARD SHIPPING | EXPRESS SHIPPING |
| NSW | Friday 19 December | Monday 22 December |
| ACT, VIC, QLD, SA | Wednesday 17 December | Friday 19 December |
| TAS | Tuesday 16 December |
Friday 19 December |
| WA, NT | Monday 16 December | Friday 19 December |
| INTERNATIONAL | AUS POST INT SHIPPING | DHL EXPRESS SHIPPING |
| NZ | Sunday 7 December | Sunday 21 December |
| USA | Wednesday 10 December | Wednesday 17 December |
| CA | Monday 8 December |
Wednesday 17 December |
| UK, | Monday 8 December | Wednesday 17 December |
| EUROPE | Monday 8 December |
Wednesday 17 December |
| ASIA | Friday 5 December |
Wednesday 17 December |
Any orders placed after 12.00pm AEDT time on Wednesday 24th December, will not be shipped until after Christmas.
black friday shipping
black friday shipping
- Orders ship from Sydney within 2–3 business days (embroidered pieces need a little extra love so please allow up to a week).
- Free shipping over $99 AUD Australia-wide.
- Free international shipping over a set spend - see full details per region.
- Import taxes, duties & fees for international orders are collected at checkout for a seamless delivery.
- Need it fast? Add Front of Line at checkout for same-day dispatch.
- You’ll receive tracking once your order is on its way.
If we are experiencing extensive delays due to unforeseen circumstances, we will notify you via email. Chouchou Intimates cannot be held responsible for the service, delays or delivery by the postal service!
extended returns
extended returns
- Enjoy 60 days for returns or exchanges on full-priced pieces.
- Items must be unworn, with all original tags attached.
- Return postage is covered by you - we’ll ship your exchange with love, free of charge.
- Sale styles (over 10% off) are exchange or store credit only.
- Personalised pieces are made just for you and can’t be returned unless faulty.
